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About Shop412

TOGETHER

IT STARTED OUT AS JUST AN IDEA. A FEELING. OUR DESIRE TO REPRESENT OUR CITY. OUR FAMILY. US. ALL OF US. TOGETHER. TODAY. 412 IS A MOVEMENT THAT WE’VE ALL CREATED. IT’S BECOME THE LOGO OF OUR CITY. OF OUR COLLECTIVE EXPERIENCES. BLUE COLLAR OR WHITE COLLAR. FROM THE PROFESSIONAL ATHLETE BLINDED BY THE POST-GAME INTERVIEW FLASHBULBS TO THE LITTLE LEAGUE STAR PLAYING IN THE GLIMMER OF THE PARK LIGHTS AND SUNSETS. THE MEMORIES FORGED HERE BY WARHOL, LEMIEUX, WIZ AND ALL OF OUR OTHER GREATS ARE ALL WITH US TODAY. BECAUSE TODAY, WE DO IT TOGETHER. AS WE ALWAYS HAVE.. BECAUSE WE ARE #412BUILT.

THE 412 BRAND

412 was birthed in late 2007 with the aim to create a brand that celebrated Pittsburgh’s emerging generation of cultural creators and professional athletes - all inspired by the ‘Burgh’s proud blue-collar heritage. Pittsburgh native brothers and cofounders, Christian and Aaron Kinkela, thought that the best way to represent their hometown was to create a logo and brand steeped in the insight that “In Pittsburgh, Hometown is Hero.”

Over the past five years, Shop412 has produced product collaborations and engaged launch events for Kris Letang (Pittsburgh Penguins), Ike Taylor (formerly of the Pittsburgh Steelers), Lupe Fiasco (Grammy-winning recording artist), 13thWitness (one of Instagram’s most-followed photographers), Meghan Klingenberg (Women’s World Cup Champion), and Heinz (a Kraft company). New Era is the official headwear partner of 412.

#412BUILT

STORE INFORMATION

Shop412 is located in the heart of the South Side of Pittsburgh, in the SouthSide Works complex. The brand’s retail door opened in 2008 with the aim of offering Pittsburgh a diverse array of the best menswear from around the country as well as a home for the 412 brand. Shop412 stocks Nike, Canada Goose, and Reigning Champ among others in addition to the branded 412 products that can be seen on the web-store.

Please be aware that the stock in our store is turned over quickly as we aim to provide the newest high-quality product to our customers. Our sneaker offering is updated via our blog with the date released. Due to a consistently high demand of each offering, we recommend calling the store to confirm with an inventory check.

Phone orders of product advertised on the blog will be accepted. Please call our store during our hours of operation. Return/exchange policies will be consistent with online return/exchange policies.

Location:

412
420 S 27th St.
Pittsburgh, PA 15203

Hours of Operation:

MON - SAT: 11a - 8p
SUN: 12p - 5p

Contact Us:

PHONE: 412-586-7507
EMAIL: inq@shopfouronetwo.com
Or fill out our contact form: Contact Form

Shop412: Ordering Issue

ORDERING & PRODUCT INFORMATION

Phone Orders:

Please call the store at 412-586-7507 and speak with a representative to place an order.

Online Orders

Products will be available through online purchasing through our current offering.

Payment will be accepted through PayPal where we accept Visa, Mastercard, Discover Card and American Express.

Shipping

All payment of shipping costs are the responsibility of the customer. Shipping options will be provided at checkout. All products are shipped via UPS Ground or 2-Day Air upon selection.

Sizing and Product Care

All products are true to fit unless detailed otherwise in the product description.

Follow washing instructions with each product for best results.

Shop412: Returns and Exchanges

EXCHANGE & RETURN

We stand behind all of our products and thoroughly inspect each item upon purchase. All purchases must remain unworn, unwashed with original price tags attached. Items with visible wear, smell, or self-inflicted damage will not be offered merchandise credit or exchange.

For 412 branded items, exchanges/returns for store credit will be processed within 30 days of original purchase date.

For all other branded items, exchanges/returns for store credit will be processed within 14 days of original purchase date.

Online/Phone Order Exchange and Return:

Sale items are final.

For Return/Exchange

  1. Call 412-586-7507 to confirm exchange or refund for store credit.
  2. Ship product with return confirmation email to:
       Shop412
       Attn: Returns/Exchanges
       420 S. 27th Street
       Pittsburgh, PA 15203

All refunds will be issued store credit. Merchandise credit does not expire.

In the rare occasion that your product is damaged in transit, please contact our store at 412-586-7507.

In-Store Exchange and Return:

Sale items are final.

For return/exchange:

The fastest way to handle a return or exchange is to take the product back to the store. Please have receipt with you.

If shipping:

  1. Call 412-586-7507 to confirm exchange or refund for store credit.
  2. Ship product with return confirmation email to:
       Shop412
       Attn: Returns/Exchanges
       420 S. 27th Street
       Pittsburgh, PA 15203

All refunds will be issued store credit. Merchandise credit does not expire.

In the rare occasion that your product is damaged in transit, please contact our store at 412-586-7507.

Gift Returns:

Gift receipts/exchange receipts will receive in-store credit for the original purchase price.

Timeline

Refunds will be notified via email within 5 business days of receipt of the product.

Exchanges will be shipped within 10-14 days of receipt. Email notification will be sent to confirm shipment.

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