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About Shop412

TOGETHER

IT STARTED OUT AS JUST AN IDEA. A FEELING. OUR DESIRE TO REPRESENT OUR CITY. OUR FAMILY. US. ALL OF US. TOGETHER. TODAY. 412 IS A MOVEMENT THAT WE’VE ALL CREATED. IT’S BECOME THE LOGO OF OUR CITY. OF OUR COLLECTIVE EXPERIENCES. BLUE COLLAR OR WHITE COLLAR. FROM THE PROFESSIONAL ATHLETE BLINDED BY THE POST-GAME INTERVIEW FLASHBULBS TO THE LITTLE LEAGUE STAR PLAYING IN THE GLIMMER OF THE PARK LIGHTS AND SUNSETS. THE MEMORIES FORGED HERE BY WARHOL, LEMIEUX, WIZ AND ALL OF OUR OTHER GREATS ARE ALL WITH US TODAY. BECAUSE TODAY, WE DO IT TOGETHER. AS WE ALWAYS HAVE.. BECAUSE WE ARE #412BUILT.

THE 412 BRAND

412 was birthed in late 2007 with the aim to create a brand that celebrated Pittsburgh’s emerging generation of cultural creators and professional athletes - all inspired by the ‘Burgh’s proud blue-collar heritage. Pittsburgh native brothers and cofounders, Christian and Aaron Kinkela, thought that the best way to represent their hometown was to create a logo and brand steeped in the insight that “In Pittsburgh, Hometown is Hero.”

Over the past five years, Shop412 has produced product collaborations and engaged launch events for Kris Letang (Pittsburgh Penguins), Ike Taylor (formerly of the Pittsburgh Steelers), Lupe Fiasco (Grammy-winning recording artist), 13thWitness (one of Instagram’s most-followed photographers), Meghan Klingenberg (Women’s World Cup Champion), and Heinz (a Kraft company). New Era is the official headwear partner of 412. Shop412 is a proud partner of the Pittsburgh Pirates and the Pittsburgh Penguins. Most recently, the Pittsburgh Parks Conservancy & Pittsburgh Firefighters Local No. 1, and many more partners to be announced soon as we celebrate our 15-year anniversary.

#412BUILT

STORE INFORMATION

Shop412 is located in the heart of the South Side of Pittsburgh, in the SouthSide Works complex. The brand’s web presence launched in 2007, shortly after our retail door opened in 2008 with the aim of offering Pittsburgh a diverse array of the best gear from around the country as well as a home for the 412 brand. Shop412 partners with top brands in the world on co-branded 412 projects that launch seasonally.

Please be aware that the stock in our store is turned over quickly as we aim to provide the newest high-quality product to our customers. Our sneaker offering is updated via our social channels with the date released. Due to a consistently high demand of each offering, we recommend calling the store to confirm with an inventory check.

Phone orders of product advertised on the blog will be accepted. Please call our store during our hours of operation. Return/exchange policies will be consistent with online return/exchange policies.

Location:

412
420 S 27th St.
Pittsburgh, PA 15203

Current Hours of Operation:

In-Store Hours: MON-SAT: 11-7PM SUN: 11-6PM

Contact Us:

PHONE: 412-586-7507
EMAIL: inq@shopfouronetwo.com
Or fill out our contact form: Contact Form

Shop412: Ordering Issue

ORDERING & PRODUCT INFORMATION

Phone Orders:

Please call the store at 412-586-7507 and speak with a representative to place an order.

Online Orders

Products will be available through online purchasing through our current offering.

Payment will be accepted through PayPal where we accept Visa, Mastercard, Discover Card and American Express.

We are not responsible for lost or stolen orders.

Shipping

All payment of shipping costs are the responsibility of the customer. Duties are the responsibility of the customer (ie. Shipping from 412 in USA to another country, such as Canada– customer pays cost of shipping + Canadien duty)

Sizing and Product Care

All products are true to fit unless detailed otherwise in the product description.

Follow washing instructions with each product for best results.

Shop412: Returns and Exchanges

EXCHANGE & RETURN

We stand behind all of our products and thoroughly inspect each item upon purchase. All purchases must remain unworn, unwashed. Items with visible wear, smell, or self-inflicted damage will not be offered merchandise credit or exchange.

For 412 branded items, exchanges/returns for store credit will be processed within 30 days of original purchase date.

For all other branded items, exchanges/returns for store credit will be processed within 14 days of original purchase date.

Online/Phone Order Exchange and Return:

Sale items are final.

For Return/Exchange

  1. Call 412-586-7507 to confirm exchange or refund for store credit.
  2. Ship product with a note confirming the items you would like to exchange or return, and your shipping and contact information to:
       Shop412
       Attn: Returns/Exchanges
       420 S. 27th Street
       Pittsburgh, PA 15203

All refunds will be issued store credit. Merchandise credit does not expire.

In the rare occasion that your product is damaged in transit, please contact our store at 412-586-7507. We are not responsible for lost or stolen packages.

In-Store Exchange and Return:

Sale items are final.

For return/exchange:

The fastest way to handle a return or exchange is to take the product back to the store. 

If shipping:

  1. Call 412-586-7507 to confirm exchange or refund for store credit.
  2. Ship product with a note confirming the items you would like to exchange or return, and your shipping and contact information to:
       Shop412
       Attn: Returns/Exchanges
       420 S. 27th Street
       Pittsburgh, PA 15203

All refunds will be issued store credit. Merchandise credit does not expire.

In the rare occasion that your product is damaged in transit, please contact our store at 412-586-7507.

Gift Returns:

Gift returns/exchanges will receive in-store credit for the original purchase price. 

Timeline

Refunds will be notified via email within 5 business days of receipt of the product.

Exchanges will be shipped within 10-14 days of receipt. Email notification will be sent to confirm shipment.

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